Answers to the most common questions about our products, customization, pricing and shipping.
What is your minimum order quantity (MOQ)?+
Our MOQ is flexible and depends on the product. For standard models, we often support smaller trial orders so you can evaluate quality before committing to larger volumes.
Can you customize the products to my requirements?+
Yes. We can adjust wattage, color temperature, beam angle, housing size and other features to match your exact project requirements and local standards.
What certifications do your products have?+
Our products are certified to CE, RoHS, ATEX, UL, TÜV and ETL standards, and manufactured under a strict ISO 9001 quality management system.
What is your typical lead time?+
Standard lead time is typically 7–15 days depending on the product and order quantity. We can often expedite orders to meet tight project deadlines.
Do you offer a warranty?+
Yes, we confidently offer a 3–5 year warranty. Any quality-related issues are promptly resolved with free repairs or replacements — though this rarely occurs.
Can you help with shipping to my country?+
Absolutely. We ship to 76 countries worldwide and can arrange sea, air or express freight based on your location and urgency.
Do you provide samples?+
Yes, sample orders are available so you can verify quality and performance before placing a bulk order.
Still Have Questions?
Our team is ready to help with any question about our products, pricing or your specific project.
